Privacy notice
When you submit a request, you share information so we can confirm availability, coordinate details, and respond to questions. This page explains how we use that request information and how you can control communication.
What we use your information for
- Request handling: confirming details and responding about timing, availability, and logistics.
- Support: answering questions and coordinating accessibility or special notes.
- Updates: sending confirmation and helpful travel guidance when you opt in.
Communication choices
Your request includes an option to agree to email updates. If you prefer fewer messages, you can choose not to opt in or avoid email updates by not checking the consent box.
Your request info
We use the information you provide—such as your name, contact details, preferred date, and traveler count—to respond to your request and support your planning. We also consider any accessibility notes you include to coordinate appropriate guidance.
- Purpose limitation: We focus on the needs related to your inquiry and confirmation.
- Security-minded: We take care to protect the information you share as part of the request process.
- Respectful support: We only contact you to help with your request and questions.
Questions about privacy
If you have questions about how your request information is handled, contact our support desk through the request form and include “privacy question” in your message.
Need help right now?
Go to Support for practical guidance or send a request with your question.